Returns Policy
Most new and unopened items may be returned within thirty days of delivery for a full refund. If the return is due to an error on our part—such as receiving the wrong item or a defective product—we will cover the return shipping costs. Refunds are typically issued within four weeks from the time you hand your package to the return carrier, although they often arrive sooner. This period includes the time required for the shipment to reach us, the time needed for us to process the return once received, and the time your bank may take to finalize the refund.
If you need to return an item, please contact us with your order number and a brief description of the product you wish to return. We will respond promptly with detailed instructions on how to send the item back to us. Returning items without contacting us first may result in delays in processing or refund issuance, so reaching out beforehand ensures a smooth and efficient process.
Shipping
We offer shipping to all fifty U.S. states; however, certain products may be subject to state-specific restrictions and cannot be shipped to some locations. Before placing an order, it is your responsibility to confirm whether the items you intend to purchase are legal in your state. When you submit an order, we will provide estimated shipping and delivery dates based on product availability and the shipping method you choose. Depending on the carrier, estimated delivery times may appear on the shipping quote page.
Please note that many of the products offered on our website are shipped based on weight. The weight of each item is listed on its product detail page, and in accordance with carrier requirements, all weights are rounded up to the nearest whole pound. This ensures accurate shipping calculations and compliance with carrier policies.